- 29 days to 7 days prior to arrival 70% of the total stay.
- 6 days before arrival or in case of no-show 90% of the total stay will be charged.
No cancellation fee is charged for cancellations less than 14 days prior to arrival if:
- the region of Schladming-Dachstein is locked down by the government or the hotel is closed due to an official directive at the time of your stay
- the border to Austria or a neighbouring country is closed and entering is not allowed for leisure activities
- you or a person living in the same household were/was tested positive for COVID-19 (medical certificate not older than 48 hours) or the self-isolation period, determined by the authorities, is not over at the time of your arrival. In this case you have to submit the necessary documents to us.